Shipping & Delivery Terms



These Delivery Terms (hereinafter referred to as "Terms") govern the process and conditions for the delivery of goods and services offered by TONE Footwear (hereinafter referred to as the "Seller"), a store operating under the laws and regulations of Dubai, with a global presence. 

 

1. General Provisions

1.1 The Delivery Terms form an integral part of agreements and arrangements entered into between the Seller (TONE) and the Buyer concerning the delivery of footwear and related services.

1.2 By placing an order on the TONE website, the Buyer affirms their acceptance of the Delivery Terms.

 

2. Delivery within the UAE

2.1 Footwear orders within the United Arab Emirates are dispatched using reliable delivery services. The delivery time and cost are contingent upon the Buyer's location and the selected delivery method.

 

3. International Delivery

3.1 TONE provides global delivery of its footwear and services. The delivery time and cost may vary based on the destination and the chosen delivery method.

3.2 The Buyer acknowledges that international delivery times may be influenced by customs procedures and other factors beyond TONE's control.

 

4. Delivery Payment

4.1 The delivery cost is calculated considering the destination country, weight and dimensions of the footwear, and the chosen delivery method.

4.2 The Buyer covers the delivery cost at the time of placing the order. TONE is not accountable for any additional fees, taxes, or duties incurred during international delivery.

 

5. Contact Information

Inquiries related to delivery and the Delivery Terms can be directed to the contacts provided on the TONE website.

 

6. Final Provisions

These Delivery Terms remain effective until modified by TONE. The Buyer agrees to the Delivery Terms when making payments for TONE's footwear and services.

 

7. Delivery Cost

 Destination Price AED Delivery days Countries
Delivery to other emirates of the UAE 50 1

Abu Dhabi
Dubai
Sharjah
Fujairah
Ras Al Khaimah
Ajman
Umm Al Quwain

 

GCC countries 65 2

Bahrain
Qatar
Kuwait
Saudi Arabia

 

Popular directions (Central and Northern Europe) 75 4

Belgium
Germany
Netherlands
United Kingdom
Ireland
France
Italy
Switzerland

 

Other directions (Europe, Asia, America, Australia) 110 4 Finland
Denmark
Norway
Sweden
Poland
Romania
Latvia
Lithuania
Estonia
Slovakia
Slovenia
Czech Republic
Hungary
Slovenia
Austria
Cyprus
Portugal
Greece
Croatia
Spain
Serbia
Bulgaria
Canada
United States
Australia
Kazakhstan
Israel